Exclusive Research: Winning with Grocery’s Most Valuable Shoppers 

Igniting the foodservice loyalty loop to drive trips, transactions, and total store sales

The way the world eats changed in dramatic and mysterious ways the past two years. To understand the pandemic effects and predict future shopper behavior, Symphony RetailAI did a deep dive on 341 million transactions over a six-month period.  Join key executives from Symphony RetailAI as they reveal:

  • The surprising behaviors of foodservice shoppers and their new drivers of loyalty
  • The total store impact and top categories that benefit from moving shoppers up the Loyalty Ladder
  • How integrating foodservice insights into a total store view affects category and supply chain planning and fresh kitchen management
  • Best practices to leverage the predictive capabilities of AI to optimize personalization and promotion decisions to drive frequency.

For a look at exclusive insights that reveal new total store growth possibilities register today!

Learn more about our speakers:


Ann Azzopardi is a Consultant at Symphony RetailAI

Ann has been with the company for eight years, providing clients with meaningful shopper insights that are thought-leading and actionable for business growth. Ann joined after a career in Senior commercial roles within foodservice retail, rail transport and and clinical pathology industries.

Ann is a storyteller, a working mother and is passionate about diversity and inclusion in the workplace.



Josh McCann is our Head of HQ Client Delivery

Josh is responsible for delivering customer centric retailing practices, he focuses upon driving business value to the client through strategic understanding of the customer leading to tactical actions at the point of purchase. 

He brings 20 years of experience in the grocery industry, spanning roles in category management, pricing, marketing strategies and retail operations.  Prior to joining Symphony RetailAI, Josh spent 15+ years with Safeway. 

Register to view