Driven by complex and ever-changing consumer behaviors and the need to deliver exceptional experiences, retailers are becoming increasingly omnichannel. In response, Omnichannel Order Management Systems are now a strategic investment, as they enable the effective implementation of omnichannel strategies.
Learn how Symphony RetailAI has secured its status as a leader in technology excellence and customer impact in the 2019 SPARK Matrix of the global omnichannel order management systems from Quadrant Knowledge Solutions. As well as industry statistics, this report covers how Symphony RetailAI is meeting market needs by providing:
- Enterprise inventory visibility to manage orders across multiple sales channels from a single system and ensure availability across the supply chain
- Robust distributed order management capabilities enabling automated processing of a large number and variety of orders in an omnichannel environment
- Omnichannel fulfilment with real-time visibility of demand and availability, enabling retailers to prioritize order fulfilment across vendors, stores and online
