On-Demand WEBINAR:

Omnichannel Revolution:
Drive greater efficiencies across your entire supply chain


In March 2020, retailers saw a +200% increase in online customers and a +230% increase in online sales over numbers gathered only 9 months before.

Further, 89% of FMCG retailers and CPGs surveyed in April 2020 felt that “the events of COVID-19 are driving retailers to optimize the supply chain to support omnichannel strategies faster than anticipated”. Are you one of that 89%?

In this on-demand webinar with Symphony RetailAI’s supply chain experts, Shaina Finch and Terry Saunders, we’ll cover:

  • High Performance Supply Chain - Why disconnected systems inhibit an agile response to massive disruption in the supply chain
  • Order Fulfillment & Store Operations - Steps to ensure profitable on-shelf availability to meet demands of in-store and online customers
  • Click & Collect - How to empower associates to execute click & collect orders with ease via mobile task-driven insights

Today’s supply chain is complicated enough with the diverse and growing channels. The good news is the right tools to understand and manage omnichannel retail are available. Register for this on-demand webinar to discover the key factors retailers need to meet the needs of today’s shopper and be prepared for future disruptions.

Shaina Finch_4

Shaina Finch, Head of Supply Chain Solutions Consulting

Shaina Finch is a Head of Supply Chain Solutions Consulting and has been with Symphony RetailAI since 2011. She is skilled in Business Process, Retail, End to End Supply Chain, Fresh Food Management, and Business Intelligence. Shaina has an engineering background and a Bachelor of Science in Supply Chain Management from University of Tennessee-Knoxville – College of Business Administration.


Terry Saunders, Solutions Consulting Director, Supply Chain

Terry Saunders has been with Symphony RetailAI for over 4 years as a Solutions Consulting Director specialising in our supply chain suite. Terry has nearly 30 years of experience working both with and for retailers of both apparel and FMCG. Terry's focus is on delivering business improvements via software programmes designed to reduce overheads and streamline processes.

Access on-demand webinar