New call-to-action

Breathe AIR into RetAIl

Know that sense of calm and control

when you can breathe deep and easy?


Our personal decision coach, CINDE and
role-based AI solutions help
retailers and CPGs breathe a little easier.

Meet us at NRF, booth #5273

We know where to focus AI across the retail value chain so it delivers

That’s because for 30 years we have been building software specifically for retailers, wholesalers, foodservice providers and CPG manufacturers to solve some of their biggest growth and profit-related challenges. See us at NRF 2020 from Jan 12-14.

SRAI at NRF 2020 video


Join us to experience AI-driven solutions making a difference today


CINDE – industry’s first personal decision coach

Billions of customer transactions processed in seconds with AI versus days or weeks


Loyal customer personalized marketing

Deliver personalized omni-channel offers that grow shop frequency and basket size


Agile merchandising & promotions

Plan, optimize, execute category distribution and merchandising to deliver sales and margin targets


Fresh & center store management

Manage center store, fresh inventory and in-store prepared food from a single unified platform


Precision demand forecasting & availability

Optimize availability and maximize sales while reducing cost-to-serve and improving operating margins


Shelf intelligence & planogram optimization

Address category performance and compliance gaps with cutting-edge image recognition and AI

More ways to engage with us at NRF 2020


Join our 'Big Ideas' session

Sun, Jan 12 | 4:00-4:30pm | Stage 2, Expo, L1

Join Ray ‘R’ Wang, Principal Analyst and Founder of Constellation Research, Jason Burnett, VP Inventory Management at SpartanNash and Julie Elmore, CTO of Dollar General explore why they firmly believe AI is a game changer for demand forecasting.

AI - from hype to hyper-performance


NRF guided AI tour

As a part of this year’s NRF-organized expo tour program, we will be explaining how our cutting-edge solutions use AI and ML to deliver better models, prescriptive insights, and greater productivity across the retail value chain.

Learn more


Meet us at Microsoft

Join the Symphony RetailAI team at the Microsoft booth where  will be on-hand to share how we're enabling intelligent retail. Also be sure to book onto a Microsoft Booth Tour #4501.

Join the tour


Don’t miss happy hour!

Monday, Jan 13 | 4:30 – 6:00pm | #5273

You’re invited to a special reception to help us celebrate NRF 2020. We will have an open bar, hors d’oeuvres and great conversation in our booth. We look forward to seeing you!


Executives attending


Patrick Buellet

Chief Strategy Officer, SCM


Graeme Cooksley

President, Chief Operating & Revenue Officer


Dr. Pallab Chatterjee

Chairman & Chief Executive Officer


Kevin Sterneckert

Chief Marketing Officer


Sy Fahimi

SVP of Product Strategy

Schedule a meeting or book to join the cocktail reception

From Agile Merchandising and Promotion Optimization to Demand Forecasting and Shelf Intelligence, our interactive experience shows how AI can Identify, Activate, and Realize profitable growth. Join us at NRF from Jan 12-14, Jacob K. Javits Center, New York.