More change is coming to food retailing in 2019 as the expectations of digitally-empowered shoppers continue to escalate. It is a generation shift creating new challenges for retailers who must remain focused on reimagining and quickly refining processes to satisfy ever more demanding shoppers.
In a recent webinar featuring Alicia Samuel, Longo's Sr Director of IT, we discussed how grocery retailers are adapting their supply chains to meet the demands of today’s shoppers and, specifically, how Longo’s has evolved to become Canada’s top online grocery retailer.
In this webinar extract Alicia and Symphony RetailAI Sr Solutions Consultant, Patrick O’Mara explore topics like:
Alicia Samuel, Senior Director IT Business Solutions, Longo’s
Alicia is responsible for all technology activities associated with transformational projects and leveraging technology. She plays a critical role as the interface between the business and IT, collaborating to realize the Longo’s strategic objectives and drive technical innovation.
Patrick O’Mara, Senior Solutions Consultant, Symphony RetailAI
Patrick has spent his entire career in the retail space, ranging in roles from store management and operations to implementation of large complex projects. Patrick has a passion for delivering a fast ROI to retailers, which has lead him to driving next generation retail technology into store operations, forecasting and replenishment.